Marko 🇬🇧🇧🇬

  • 12 hours ago
  • Joined Nov 6, 2023
  • Hi-fives: 303
  • In Spaarrekening om kunnen zetten naar betaalrekening

    Hey there @New-Salmon-Bobcat-47985244#296748 👋 Please note that you can only convert your savings account once a month, you can learn more about it here - https://together.bunq.com/d/58247 📚

    However, if you're currently on the Easy Bank plan and already have an active Bank Account, you might be prompted to upgrade your plan during the conversion. This is because Easy Bank allows you to benefit from 1 Bank Account, whereas with Easy Bank Pro you get up to 25 Bank Accounts.

    We went into detail in the original thread you started here.

    • In [SUGGESTION] Add Denmark to Apple Pay

      Hey @New-Peach-Burro-555643945#296735 👋 Thanks so much for sharing your suggestion with us, and for being a bunq user! I understand how losing your Maestro card and the lack of Apple Pay support in Denmark can be really inconvenient.

      The good news is that we're always working to expand our features, and feedback like yours helps us see where improvements are needed. I’ll definitely pass this along to our team so they can consider adding Denmark to the list for Apple Pay. We’re here to make your experience better, and your input is super valuable to us 😊

      • In [BUG] Cannot transfer to Wise Business account

        Hey there, @CyberLAN#296738 👋 Thanks for bringing this to our attention!

        I totally understand how frustrating it must be to deal with this issue. Please know that our team is already aware of this bug and working hard to get it fixed as soon as possible.

        We want to make sure the solution is thoroughly tested before releasing it, so everything runs smoothly for you. We’ll keep you posted with updates through the app and ensure you're informed when the bug is resolved 🙏

        Your concerns are really important to us, and we appreciate your patience while we work on this. If you have any other questions or need more info, we're here to help!

        • In [SUGGESTION] Finn on smart speakers

          Hey there @messyhippies#296357

          Currently, Finn is not available on home speakers, but this sounds like a really cool idea we should look into! I'll add it to the idea board and we'll see what other bunqers think about it 🚀

          • In Google Pay in currently unsupported countries

            Hey there, @New-Indigo-Alpaca-399408007#295850 👋

            Currently, Google/Apple Pay is available in Spain, Italy, France, Germany, Belgium, Ireland, the Netherlands, Portugal, and Austria but we're looking forward to expanding this feature to more countries!

            Thanks for sharing your interest in the community, we appreciate the feedback 🌈

            • In [SUGGESTION]Budgeting on a day other than the 1st of the month

              Hey @New-Golden-Panther-2754557047#295697 👋 Thanks for reaching out! For the time being, the insights are only available for the calendar month. Here are more details: https://together.bunq.com/d/49528 📚 We can indeed see what other community members think about your suggestion and assess its re-implementation 🙏

              • In Einloggen mit Email oder TelNr nicht möglich
              • In [SUGGESTION] Savings goals without IBAN

                Hey there, @Dion-van-Rooij#295414 👋 Thanks for being a part of our community 🌈

                We like hearing your feedback as it is shaping the future of bunq! Let's see what other members think about it 🚀

                • In Why should a student start using Bunq compared to traditional banks?

                  Hello everyone! 👋 Thank you for actively participating in our vibrant community and sharing your valuable thoughts and ideas.

                  We’re thrilled to announce some fantastic news: Easy Bank Pro is now free for Dutch students! All they need to do is receive DUO payments into their Bunq account, and we’ll waive the plan fees. This exciting change makes it even easier for students to access all the incredible features that Bunq offers. Your input played a crucial role in making this happen, and we’re genuinely excited to support the student community with this new option 🚀

                  For more details about this new plan, check out the link here: Easy Bank Pro for Dutch Students 📚

                  And please, keep those wonderful ideas coming! We absolutely love hearing from you 🌈

                  • In [Suggestion] Minors and raising limits

                    Hey there @New-Emerald-Porcupine-3753253708#295256 👋 Thank you for being part of our community 🌈

                    We value your feedback and we're always open to improving for you. Let's see what other users think about this 🚀

                    • In Bürgergeld und Bunq , eure Erfahrungen

                      Hey there @New-Lime-Frog-2070876624#295048 👋 Thanks for reaching out to the community!

                      You can receive payments in your bank account with German IBAN with no hassle! You can find out more information on how our local IBANs work in this topic 👉 https://together.bunq.com/d/45253 📚

                      If you have a physical card, you can withdraw funds from every ATM, you can check out our together topic about the ATM Withdrawals fees 📚

                      I hope you find this information helpful 🌟

                      • In [SUGGESTION] Wero Wallet

                        Hey there! Thanks for being a part of our amazing community 🌈

                        Your feedback is valuable in shaping bunq. Currently, Wero is not available at bunq, let's see what others think about this idea 💡

                        • In Payment

                          Hey there, @New-Violet-Dolphin-1941807760#293651 👋 Thanks for reaching out!

                          Note that you're posting in a public forum, please reach out through our support team and provide more details about the issue you're experiencing and one of our guides will be with you shortly to assist. I'm now going to hide this post as the community can not help you with your inquiry, thank you for understanding 🙏

                          You can find the steps to contact support here - https://together.bunq.com/d/32181 📚

                          • In bezahlung und einstellungen

                            Hey there @New-Golden-Chicken-793617642#293649 👋 Thank you for reaching out in the community!

                            To add your physical card to Google Pay, follow these steps:

                            1. Go to 🏠 Home on your bunq app.
                            2. Select the card you want to add.
                            3. Go to ⚙️ Settings.
                            4. Tap on "Set Google Pay".
                            5. Personalize the card.
                            6. Fill in your info at Google.

                            Please note that you can only use Google Pay if you reside in Austria, Belgium, France, Germany, Greece, Ireland, Italy, the Netherlands, Portugal, Spain, or the UK. You can learn more herehttps://together.bunq.com/d/8479) 📚

                            As long as the ATM supports Mastercard, you should be able to withdraw money using your bunq card 🌈

                            • In Impact of security measures on Business accounts

                              Hey there @Dennis-Blue-Panda-2797653505#293572, @Choong-Cyan-Cheetah#293549 Thanks for sharing your experience 🙏

                              For now, we do indeed recommend building a retry logic, you can use the time_execution field as indication for the time period to try again from the error body instead of parsing it out of the error message.

                              If you continue having issues, please feel free to reach out to us via email at apipartner@bunq.com where our dedicated team will help you out accordingly 🚀