I see also a lot of other discussions appear here. But @bunq what is your vision to resolve this because it’s a wider experienced problem

@dosz-Grey-Goat#241875 Dear Taler,
Since any other bank is able to provide this option, also high security and efficiency driven organizations, like Apple, I don’t see this as a good reason.

Hi, as I was frustrated with the time it sometimes takes to get your answers and follow ups on the answers (see earlier post) I was wondering who thinks Bunq should have a live phone/video support?
Please vote, and mention why? Maybe our feedback can be of help in the roadmap.

@Jakob-Y#241541 I think this is quite long, as you see the replies on my posts, maybe this is input for Bunq to change their policy and maybe start supporting a phone call.
Also a poll and vote could be an option to discover the needs

For a while I’ve some problems with the app, but I find it very frustrating that there is no one replying on the the messages. Who else is frustrated with the bad communication, not the ability to have a decent conversation via the phone if needed, especially in emergencies?