Additional questions about the SuperGreen

Isabelle-Silver-Dragon

Alors bunqers mois je préfère Green Card pour le moment

TimothyA

Okay everybody:

I am sure you are upset that the Joint membership is gone, BUT:

I am very sure they will bring it back in two months, until they figured out how to do them. They were not working.

This means, previous Joint members will have Premium (hurray!) for three months for FREE, until bunq decides what to do next.

alovchin91

Tim Anthony Alexander It's not for free, it's still €4,99/month.

Jens-Magenta-Shark

Tim Anthony Alexander Bis dahin werden die meisten ehemaligen Joint Kunden wohl aber weg sein. Und nicht nur die. So ein Vertrauensmissbrauch gerade bei so einem sensiblen Thema wie Geld ist nicht woeder gut zu machen. Erst recht nicht wenn die Leute 2 Monate vertröstet werden.

TimothyA

Jens I never said bunq did it well. I am just saying this since I love bunq and want people to keep calm. I am also disappointed by bunq and absolutely agree with you!

Cor-Meskers

En wat gaat er gebeuren met de gebruikers die een gratis account hadden en nu ineens zonder melding aan den duur premium account vast zitten?😤

TimothyA

Cor Meskers 🇳🇱 Hasn't the free subscription been disabled for a very long time now?

Raymond-Look-Me

Tim Anthony Alexander No it still exists.

bunq

Hi Everyone,

We are going to close all topics regarding the Joint Account as the answers can be found here: https://together.bunq.com/d/26693-joint-memberships-moving-forward.

The topics won't be deleted they will simply be locked, so we can keep everything in one place.

We'll see you there!

Bartholomeus-Green-Dragon

bunq Comment edited for being off-topic. This topic is about questions on SuperGreen. Other questions are welcome in their respective threads. Please follow community guidelines: https://together.bunq.com/d/6226-together-community-guidelines/17

Btisam-Turquoise-Lion

Ik wil graag myn nieuwe bankpas bunq opheffen wil geen gebruik maken ervan te snel beslist hoe doe ik dit?

pbruins84

Btisem Wil je een pas blokkeren, of je rekening opheffen?

ImLennart

Btisem Je kunt je aanmelden bij een andere bank en dan gebruik maken van de gratis overstapservice. Je hebt nog 2.5 maand voor de prijsverhoging ingaat, dus je kan tot die tijd via de Bunq app je account opzeggen.

Silviu-Indigo-Badger

Help card

Marcin-Pink-Bear

Numer kotaktowy

TimothyA

Raymond Yes, it existed up until now, but they announced it would be ending tears ago. That's what I meant.

Maxxximillion

Tim Oh I am sorry. I would have never addressed it into your direction if would have looked closer. Sorry again

Tim

Max

No problem. 😊👍

Maxxximillion

bunq Yeah and then I will pay more than before. I can't consent with your newest pricing model. This will steer you into trouble because you are basically saying that you are not interested in users who uses the Joint advantages.

Doema-Turquoise-Cheetah

Hoe kom ik terug op mijn vorige abonnement? Ik hoef niet Green en anders sluit ik die zelf af. Dus niet abonnement veranderen als ik daar niet om vraag. Not done.

Maxxximillion

bunq You miss an important point: you increase costs.
Also: I highly doubt that customers were confused. Joint was really straight forward. Now with green and super green and maybe later super duper green we don't get it.
It's pathetic you are just keep saying generic stuff leaving out the very bad miscommunication.
I will cancel my subscription. I will give you 3 months to revert it back or find a proper solution.

And please don't publish a post after 3 months that the overall adoption was very successful. We don't get fooled by that 3 month discount.