Okay, communication could have been much better indeed.
For example here:
"As a Premium user with a Green Card I planted 2 trees for each €100 spent, is this still the case?
With bunq SuperGreen, we made planting trees easy for everyone. Research has shown that a bunq SuperGreen user, by planting trees with all their bunq cards, will plant 50% more trees than a Premium user with a Green Card would have!"
This is a confusing and frankly, a bit bullshit answer. I can read it multiple times and still not be sure if the answer is yes or no.
Just tell it how it is. The answer is no, right‽ From now on, I will only plant 1 tree for each 100€ spent.
And at least for me, for the same cost as before (actually more since my wife will have to pay more because of the lost Joint option), that means planting less trees, because I actually took care to use the Green Card pretty much on all payments.
So yes, I may have a little added comfort, because now I can use all cards and manage finances that way. But I will definitely be planting less trees.
