• Ideas
  • New features in the app make the app less usable

Every time there is an update, there are features introduced that need to be positioned on the interface. I am one of the "older" people and I find the features I use most in a different place every time. A button to create a sub account is not important on the main screen once it is set up. But making invisible accounts visible is frequently used (at least by me) and that is now tucked away under profile. Why?
The more features this app gets, the more unusable it becomes for me.
Is it possible to create a profile depending on how I use the app and the features I need? I would love to hide everything I do not want - including the button to create a sub account as my sub accounts are already set up. I do not have a business account and would prefer not to see any features related to business accounts. It's great that people can share costs with friends..., I do not usually need that feature and would like to hide it.
The point of this is not to make me happy, the point is that most people only need some features and all the other features are cluttering up the interface.

    I am getting annoyed if I find "Need help? Get support" in profile - settings at the very bottom. What has help to do with settings? Why is the SOS help not in the same spot? It is not obvious where to find it. I would have to watch the bunq update video again.
    I am saying that things in the app are all over the place, not where they should be.
    Get any phone and one can use it due to being intuitive. The bunq app is far from intuitive and gets worse with every update. I have to relearn the app after every update. I do not like it!

      Why would I tap on "share an idea" when I need help?

        Bunq is slow since v3, and all different menu’s are simply confusing. I regularly have to search for a full minute to find a feature. And I’m a freakin’ app developer! You’re making it wayyyyy to complicated.

          "Wir hören auf unsere User" - deswegen sind Kommentare zu den neuen Funktionen überall deaktiviert. 🙈 🤣
          Das mit den sichtbaren unterkonten ist wirklich grauenhaft. Auch, das ausblenden der Kontostände hab ich nach dem Update noch nicht gefunden.

            Hiding is in "profile -> settings", a terrible place :(. Why the settings are gone from the main screen is not obvious. It does not improve anything

              2 months later

              Hello bunqers, 🌈

              Your involvement in this topic is greatly appreciated! I have proceeded with informing our team of your suggestion. Of course, if we implement your suggestion, we will make sure to notify you, so you’re one of the first to use it. 🚀

              Cheers, 🎉
              Mila

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