Withdraw partial amounts from Savings Goal

Stefan-Neslihan

Why instead of withdraw all your savings, you should be able to withdraw the actual amount you need. In the case that I need a small amount I have to withdraw all and then move it back in my savings. Not logical.

Jakob-Y

@Stefan-Neslihan#222042 You can already do that. It's just a few clicks more in the UI because it wants you to keep on saving until you reach your goal and not take out of it multiple times along the way.

If you want to take out any amount out of a Savings Goal:

Go to Home, open the MENU, then choose Pay
Enter the amount you want out of your Savings Goal
Next choose the account that you want to transfer the money TO (this can be another one of your sub-accounts or an external account)
On the last screen, before clicking on "Send payment", click on the originating account icon on the top left and choose your Savings Goal that you want to send the money FROM

Of course, this could be made easier, but afaik that's intentional design.

New-Olive-Goat-3322534765

@Jakob-Y#222048 Thanks for this. I asked support but did not get this answer.
Helps a lot even today this is the case and the info is already a year old.

New-White-Snake-4134240623

For me, not being able to withdraw a partial amount directly from the savings account is a big limitation, the workaround is cumbersome. I don't need (and want) an extra barrier to access my savings and to me this is a bad design decision.

thijsoost

@New-White-Snake-4134240623#273579 Just use the Pay button on the home page and change the "from" account to the savings goal.

Marcel42

@Jakob-Y#222048 with n26 this is much easier. Just drag and drop to the account and finish

Jakob-Y

@Marcel42#273801 Well, as stated above, it's intentional to help you save until you reach your goal by making you think twice before withdrawing. That it can be made easier is out of the question I guess.

But in a general context without just looking at the savings accounts, you're indeed right it could be easier to quickly send money between your own accounts. Not sure if copying the UI from N26 is the best way, but it's certainly something to look at for improvement.

Marcel42

Thanks. yes its all about usability. if not for savings then for normal sub accounts.