• Joint

@johannes#155387 Really??
You see no issue here??
The re-introduction of joint would not have been planned at all if it wasn’t for the shit storm that broke out after the changes of yesterday!!!!!!!

It is all about NOT having been given a choice but disguise it as a privilege that was NOT asked for in the first place .
The complementary 3 month discount is a joke when a product is forced upon you. A product that you CHOSE not to have before.

The motto “bank of the free” is officially void now.

    @Willem-Olive-Unicorn#155390 I feel like it was planned, that’s why I sad the communication was really bad and so I understand the criticism.
    But your first post said, that you now have to pay more, which isn’t true. You get it for no extra costs for the next 3 months and till then there will be a new Joint experience (which will hopefully not be as expensive).
    But again, the communication was really bad and deserves all the criticism.

      @johannes#155396 With three persons in joint there is already an extra cost of 5 euros per month for the next three months.

        @johannes#155396 But your first post said, that you now have to pay more, which isn’t true.

        Unfortunately it's true, because Joint members will continue on bunq Premium for the upcoming 3 months for 5 euro per person per month. This means that if you were in a bunq Joint membership with 3 persons, you will (all of a sudden) go from a €9,99 fee to €15. Practically speaking, you would pay a lot more when you would use the full potential of 10 persons per Joint.

          @TwitNour#155421 Ah, I thought it would be just the "same price" for the 3 months, didn't know.

            @Willem-Olive-Unicorn#155390 Helemaal met je eens Wimbat!

              Nun wartet doch mal ab, ich denke da ist echt was schiefgegangen und es wird behoben. Es ist unglücklich formuliert und wird sicherlich gerichtet.

                @TwitNour#155421 Is dat zo? In het mailtje staat dat je niets meer gaat betalen. Dus als je met 2 in een joint zat wordt het 5 euro per persoon, zat je met 4 in een joint wordt het 2,50 per persoon etc.

                  @JeroenE#155452 dat is zo. Joint bestaat niet meer en je wordt automatisch naar Premium overgezet... per persoon. Oké, je krijgt wel 3 maanden korting als blijk van waardering.

                    @JohnDo#155457 Ik snap dat iedereen premium krijgt, maar in de mail staat dat je niet meer gaat betalen. Er staat niet in dat iedereen 5 euro per maand moet gaan betalen. Wellicht zijn er berichten geweest die ik niet heb gelezen (of zijn verborgen).

                    Maar volgens jou heeft bunq dus in die mail keihard gelogen tegen alle mensen die met meer dan 2 een joint abonnement hadden?

                      @JeroenE#155460 Ik had joint met 3 personen en we moeten de komende drie maanden 5 euro per persoon betalen i.p.v. 10 euro

                        @johannes#155396 Nobody cares about the three months but only what happens afterwards. The only thing Bunq is talking about is the three months interim benefits. Misleading on purpose is what this is and yes, I do see a problem with it.

                          @JeroenE#155452 Moesten we 3.33 euro pp betalen, dan was mijn ontevredenheid iets minder geweest. Maar ze zeggen inderdaad zonder extra kosten, maar wij schieten nu dus naar 15 euro per maand ipv 10 euro.

                            bunq changed the title to Joint.

                              Wie past het topic aan?? Dit was Einde Bunq... doei doei. Gaan ze van Bunq uit nu ook al censuur plegen?

                                @Martin77#155481 Daar zijn ze sinds gisteravond al fulltime mee bezig ja... 🤷🏻‍♂️

                                  @bunq#155479 How about unlocking that thread so people can comment on it? Then it would rise to the top and you wouldn’t have to refer people to it. It’s the thread you created for official joint communication, but the community cant respond b/c you locked it down.

                                    @bunq#155479 In that topic you state with no extra costs? Why do we have to pay 5 euro extra per month? (We had joint with 3 persons)

                                      @JeroenE#155460 Je kan het noemen zoals je wilt, maar ik denk dat mijn antwoord de enige juiste: na 3 maanden zit ieder ex Joint lid op Premium. Misschien navragen bij Support?