• What's New?

  • Are you asked for a survey?

@Lui#154307 Hope you are kidding ahah really

    Ik ook niet.
    Ik wilde samen met mijn vriendin een joint account gaan nemen. Want dan waren de kosten nog niet zo gek. Maar nu stap ik toch van dit idee af. En hou ik het bij premium en dan gaan we naar een andere bank voor een gezamenlijke rekening.

      @Matteo-Indigo-Akita-2429416581#154192 we have in total 4 accounts, non of them received and email to join the survey. But okay, I can have missed it. But I assume you haven't asked in the survey "do you like to see an increase of the subscription if we simplify our subscriptions?" Anyway the main thing is the lack of communication (again) to your user base.
      I'm not against earning money and no, bunq free is a good subscription to make money but a lot of people like (or liked) the joint account which was affordable and then therefor very attractive.

      And then, in a time that the world is in a crisis and freelancers (like me and my partner) are not sure what the future will bring, you come up with this move. It's so not logical to do this now, even with the "extra" 3 months.....

      As a big bunq fan I'm really disappointed about this move.

        @Lui#154254 So right now you are basically saying ‘accept it or leave’. I really hope this is not the mindset that bunq itself has 😉They wouldn’t have a lot of customers left if they would say things like this

          @Ambiebambi#154330 I could't agree more

            Nope... I did not.

              Nee... ook nooit gekregen. 80% van de reacties. Misschien

                Ik heb ook geen poll gezien. Waarom wordt zo'n belangrijke pol (met de daarbij consequenties) niet veel meer kanalen bekend gemaakt? Bijvoorbeeld via e-mail of notificatie in de applicatie.

                  Never asked me a thing, I’m a premium user. I think the whole ‘going green’ thing is a scam, have thought so from the start. Just donate the money straight. Very disappointed in Bunq.

                    Nee ik heb hier ook geen enquête gezien maar ook geen mail. Zag t met pas op iCulture.

                      Nope. I never received the poll. Neither did my girlfriend. This is the first time either of us are hearing about it.

                        Yes I have filled in the survey, but it was only 2 questions without context. So this really was a surprise.

                          Sorry hoor, maar er word niet goed gelezen. De voorheen Joint accounts worden zonder meerprijs veranderd in Premium accounts, met de Premium mogelijkheden.

                            bunq locked the discussion.
                              Write a Reply...