Additional questions about the SuperGreen

Jakob-Y

Sven Ich hab's genauso wie du mit meiner Frau. Für uns ändert sich nichts. Wir zahlen weiterhin 20 Euro jeden Monat und ab März 2021 bezahlst dann nur du noch mal extra 9 Euro on-top, solange du die Metall-Karte aktiv hältst.

Heiko-Hartwig

Jakob Wird das dann wohl wie bei anderen Karten laufen? Gebühr nur dann wenn die Karte zum Zeitpunkt der Berechnung aktiv ist?

Nach unserem 1. Jahr wird die Karte monatlich kündbar sein?

Ich werd zu alt für diesen Kram glaube ich?

Tim

Only every (online) card payment, but for all your cards!

eazy4me

maybe this is just a stupid question, but why would I pay instead of a normal Bunq Premium account which cost 7.99, pay 9 euros more for a Premium SuperGreen contract which cost 16.99 euros? Just because Bunq is planting trees for you and you get a metal card? This 110 euros per year on extra expenses could be uses for saving up for solar panels on your house which you have personal benefits from. Can someone explain the benefits of paying more than double for a SuperGreen Premium?

BlockedUser

Hey,

ich bin mit 3 Leuten in einen Pack, zahlt also jeder etwa 5 Euro. Bzw ich zahle 19,99.
Kann ich jetzt auf die Karte Upgraden ohne das pack zu verlieren?
Falls ja, Zahl ich dann statt 19,99 dann 28,98?

Tim

janfelixvs

Yes, any Pack member can go SuperGreen and the additional fee's will only be charged to that specific Pack member.

Tom

janfelixvs

Hey Jan!

You absolutely can! 🙌

If you're on the latest app, you'll be able to switch to SuperGreen in the "My Membership" section in your Profile.

You'll simply pay the additional €9/month, and your pack will remain exactly the same in all other ways 😊

Thanks a lot!
Tom

Cas

I ordered a green card when they came out. If I change my subscription to supergreen will I receive a new card or can I put my existing metal card in that subscription? I don't need two metal cards

Tim

Cas

You're old Green Card subscription is reverted into the SuperGreen subscription. As you paid in advance for the whole year you won't be charged till your billing date in 2021. The SuperGreen membership can only contain 1 Metal Card.

Jakob-Y

Cas You should already be on the SuperGreen subscription now if you ordered a Green Card. However, in that case you will only pay the normal Premium subscription price until March 2021, because you already paid the full year in advance.

Tom

Cas

Hi Cas!

We've actually already upgraded you automatically! 🙌

Because you had a Green Card already, you get Premium SuperGreen at no extra cost until March 2021.

Enjoy planting the extra trees! 🌳

Cheers
Tom

Joaquin-Cyan-Unicorn

Quisiera esta nueva tarjeta

Lui

What happens, if I get the SuperGreen subscription. But I don’t want the GreenCard? Is this possible?

And what will happen if I drop out of it after a few months? Do I still need to pay the difference to the 108 yearly?

Tom

Hey L!

It's totally possible to have SuperGreen without the Metal Card! 🎉

If you don't order the Metal Card, there's no charge at all for switching to a lower membership at any time. 🙌

If you do order the Metal Card, you get it free as long as you stay SuperGreen for 1 year ℹ️

Hope that clears things up!
Tom

Wesly-Purple-Jaguar

Dus als ik het goed begrijp betalen mijn partner en ik (we hadden eerst Joint) nu nog de komende 3 maanden in totaal €10 per maand, daarna gaat het dus naar €33,98 per maand?

Tim

Wesley

If you only had Joint membership (without a Green Card) then you will be reverted to Premium and you both will pay €7,99 per month. If you also have a Green Card it will change to Premium SuperGreen and you will be charged €7,99 per person after the 3 months period and €16,99 per person starting at your billing date in 2021.

bunq

Wesley As part of this big step to a greater bunq experience, we have discontinued the Joint subscription. In our research we found that our users were confusing between joint subscription and joint memberships. We have therefore simplified everything for you.
Although we removed joint subscription your have upgraded to 2x premium that means your are getting more cards, more interest, more accounts, more everything!
Alternatively, you can also join a pack and pay exactly the same as before!

Tim

Hi Simon

The old plan is fully discontinued today. So if you don't want to stay on Premium after that period your accounts/cards will be frozen.

dmerinoz

Qué ocurre con los que tenemos suscripciones Joint y/o Business pack? En mi caso tengo la green card con la Joint, se me va a actualizar? En caso afirmativo, va a afectar negativamente a la persona con quien comparto mi suscripción Joint?

Tom

David

Hi David! 👋

For your situation you will now be a Premium SuperGreen member, and your partner will be a Premium member! (unless they also had a Green Card)

As a former Joint member, you will only pay the price of Joint for the next 3 months (so each person pays €4,99/month). As a Green Card Owner, you also get SuperGreen at no extra cost until March 2021.

So how that works in practice is you are now SuperGreen and;
- You will pay €4,99/month until July
- You will then pay €7,99/month until March 2021
- From then on you will pay €16,99/month for SuperGreen

For your partner, they are now Premium and;
- will pay €4,99/month until July
- Will pay €7,99/month from then on

I hope this helps clear thing up!

Cheers
Tom

bunq

David All our users who own a Green Card (with a Green Card, Premium or Business subscription) will automatically be upgraded to SuperGreen to enjoy all its benefits and plant trees on all their card expenses, all at no cost! Since you have already paid the yearly fee for the Green card, you'll be able to enjoy this new subscription at no extra cost until the next billing day in March 2021.

As a bunq Joint user with a Green Card, you have been automatically upgraded to bunq Premium SuperGreen at no extra cost for the next 3 months. Of course this will not affect any joint or private sub-accounts that you have and you will be able to experience all the benefits of bunq Premium SuperGreen to the fullest! for more information check out: https://together.bunq.com/d/26299-bunq-supergreen-faq

TimF

Wat zijn dit voor grappen dan? Ik heb nu een Joint account met m'n vriendin voor 9,99 totaal per maand. Nu zijn we allebei ineens zonder bericht overgezet naar Premium wat ons dus 2 x 7,99 gaat kosten. Met als enige voordeel dat we wat meer pasjes kunnen aanvragen. Wie verzint dat?

J-J

Tim fully agree.. Paying 10€ for two, now 16€ for two....

bunq

Tim As part of this big step to a greater bunq experience, we have discontinued the Joint subscription. In our research we found that our users were confusing between joint subscription and joint memberships. We have therefore simplified everything for you.
Although we removed joint subscription your have upgraded to 2x premium that means your are getting more cards, more interest, more accounts, more everything!
Alternatively, you can also join a pack and pay exactly the same as before!

Tom

Jakob

Hi! 👋

1) Is the Zapier integration and the receipt scanning now also available for Personal Premium SuperGreen customers? (I think it was only Business users before.)

Yes! Premium SuperGreen members can now use Zapier just like Business SuperGreen members

2) Is the 2.5% for receiving requests/bunq.me payments paid with credit cards on top of the fees that the sender pays?

This is instead of the fee the sender pays. For all existing users, this will go into effect on the 2nd of June 2020 (60 days from now). For new users that sign up from today, it will apply straight away.

3) What do prices look like if I want a second Metal Card as a Premium SuperGreen customer? Probably I'm stupid but I don't really understand the pricing document there.

Currently SuperGreen members can have up to 1 metal card. We might revisit that in the future, and if we do we'll make sure everyone on Together is updated :)

Jakob-Y

Tom Ok so we actually got some extra features today as well. That's really nice. And thanks for clarifying the credit card fees, that'll probably be interesting to some people.

TimF

Tim Ok dus ik begrijp het goed. Een prijsverhoging van (minimaal) 60% vindt men blijkbaar normaal bij Bunq. Ik ga wel iets anders zoeken. Zo prijs je jezelf de markt uit.

RemiLeBerger

Hi I have a joint account. Can i Switch to Supergreen and still keep a joint account ?

Tim

Hi Rémi Berger

The Joint membership has been discontinued as of today and will be reverted into Premium with a 3 months discount period. You can upgrade to Premium SuperGreen at any moment though.

Tom

Martijn

Hi Martijn! 👋

As a joint member, you have been converted to Premium (not Premium SuperGreen) 😊

If you previously had a Green Card, we would have converted you to Premium SuperGreen. 🌳

So as a Premium member, you will pay €7,99 after the 3 months.

Hope that clears things up! 😊

Cheers
Tom

Matthieu-Violet-Swan

Tom Hi tom, this would actually mean that we must pay 7.99 each per month instead of 9.99 for a joint ? that sounds like an absurd and forced price hike... can you please confirm ?