There is a lot of things traditional banks do wrong. And bunq is doing them really right. Changing memberships are not one of them.
When a traditional bank changes the memberships, it does not change the prices of current users. This is really important for a bank. Switching banks is hard. I just contacted my employer to change my IBAN. I changed them for my insurances etc. In contrast to a phone number, you cannot bring an IBAN to a different bank.
Discontinuing the Joint accounts made me and a lot of other people angry. I think an option to share an life with another person is one of the most logical ways of living and banking. I would like to suggest Bunq to enable the joint account. And otherwise, extend the discount from 3 months to 3 years (read till one changes the membership)
I’m really disappointed and even embarrassed by the bank I believed in and preached about to others.
Besides, the app still gives the old memberships. This all feels like a rushed decision.
