• Bunq.me zonder reclame

Als je zelf een achtergrond upload zie je toch echt geen reclame (of in ieder geval in mijn geval op http://bunq.me/batman )

    @brainy-nl#150250 heb je een achtergrond kleur ingesteld of een eigen afbeelding?

      Afbeelding opnieuw gekoppeld en nu is de reclame inderdaad weg. Heel fijn en bedankt.

        How do you add a background? If I try this in the app I always encounter an error, saying that uploading a customized background is unavailable. Tried this on 2 androids on 2 bunq.me links, and wife gets the same errors in her account.

          @Arne-Navy-Dolphin#150254 can you try uploading a different file type? Not all types are accepted and from what I recall the error is not always clear there. So try jpg or png or another format and see whether one of those works. If none work then I'd suggest to contact Support 💬.

            @Sander#150303 Yep, tried that. JPG, PNG, BMP, GIF, not working. Off to support.

              @brainy-nl#150237 I kind of thought people just were exaggerating here. But now that you mentioned it I peaked at my own bunq.me page... and boy ow boy.. the ad is huge! 😮

              I don’t mind if bunq wants to promote the cool 😎 feature, but this is a bit too much guys! Tune it down a bit. I can even see it whiteout glasses 🤓 😉.

              If I had a free membership, I would completely understand... but I have a paid membership.

                @JohnDo#150317 Well at least it scores 5 stars for accessibility, hehe. That thing is gigantic oO

                Thanks for the tip, didn’t even know it shows a huge ad as I don’t visit my own bunqme. (And not a lot of people seem to use it, so don’t get requests either.) Used the work-around. Let’s hope bunq doesn’t add it to pages with a custom background :)

                  I got a reply from support, changing backgrounds is only available on accounts that are 2+ months old.

                    Hmm, it even uses my first name in the commercial! I find that pretty devious (this got Facebook into trouble years ago!). I mean I use bunq but I certainly don't feel like endorsing it to anyone that I share my bunq.me page with. A small link at the bottom, I'd find that ok, but this, with my name so big?! No. It seems like bunq is just like any other company, looking for the boundaries already. I really don't like this, it's my most expensive app/subscription! The commercial is even on sites that I created originally without any commercial on it. They changed my sites without me knowing it. Guess it wasn't my site after all. Ugh, I really really don't like this. Recently all those pushes for the green card (as notifications no less)! And now this... Is bunq under some kind of financial strain? Hope these are not the last twitches of a dying company.

                      I agree!

                      Noticed it today on a business account. But after some testing it seems the ad gets removed once you select a background image.

                        @brainy-nl#150237 De marketing is sowieso wat agressief geworden. Krijg ook wekelijks mailtjes die toch wel wat clickbaiterig aanvoelen. Hoop dat er wat verandering in gaat komen!

                          @JohnDo#150317 but the person paying you won't have a membership most likely, they need to see the ad 😂😂

                            @DaveFlash#150514 True, but a single line or otherwise small ad would be more then enough. bunq now kind of hijacks the communication I have with someone.

                              Maybe, if bunq would say that they won't add these intrusive ads (abusing my name for their gain) when I change the background I can live with it. But it still would be annoying to have to change the background every time. Is there any place where these changes are describe and their scope is communicated?

                                @JohnDo#150518 any word from your bunq contact on this issue? Even an acknowledgment would be better than the silence.

                                  @Freek#150562 Is there any place where these changes are describe and their scope is communicated?

                                  No, there is not. The only visible changelogs are those in the app-stores that you can see when updating your app. That doesn't cover stuff like the bunq.me pages.

                                  @smyles#150619 our contacts at bunq are aware of this topic and the feedback. The feedback is forwarded to the relevant department, as is done always when feedback is given. Let me also clarify that we do not forward every single topic to our contacts. Our contacts at bunq are there for the "difficult" situations, things we don't know the answer to, etc. We do not forward every idea/suggestion to them as this forum is monitored already by relevant teams. The feedback is then already forwarded to relevant departments where necessary (even if you do not see a reply from an employee).

                                    2 years later

                                    Does changing the background still work as of today?
                                    because is doesn't for me...

                                      @Nicky-Green-Dolphin#239103 Should work. Are you getting any specific error when trying to set a background?

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