JJohannes 🇦🇺Wizard
@Natalie-Maroon-Starfish#63153 Hey, I love the app design itself. There is here and there some inconsistency (rounded and non-rounded buttons on android), but besides that, it's an awesome design :) .. but the website... It isn't "bad", it just could be so much better in my opinion.
Here just some points for the website:
"1000+ Features" - I hate that bunq is using that on the website. I didn't count them but I wouldn't be surprised if there aren't "1000+" features in bunq. Show what you have, don't "lie" at the first page.
Adapt to the different countries. That's the ONLY thing I really love about N26, they don't "feel" like a Germany bank if you aren't in Germany. They feel like a local bank. They use the words you would use in your country, the screenshots are for your country, and the features you see are for your country.
Just for example: Someone from Austria goes to bunq.at, and what does he see? Apple Pay, although we don't have Apple Pay here. Because you don't do it like N26 with a website for each country, you do it just by language. And even just by language is not perfect on the website, some screenshots are German, some aren't, .. When I try to get friends to bunq I often hear that they are afraid that it's not a local bank, that it's a "NL Bank". The website doesn't help with that.
(And why can't the bunq website recognise my browsers language and country? When I type in bunq.com I get the EN version, not the DE (or AT) version..)The website should focus on new customers. Is it good to show the prices (they aren't low) at the first page you open? Is it good to see something like "API" or "Update #9" as menu points? I don't think that there are so many customers at bunq just because for the API, and "Update #X" is more relevant for current customers.. and they see it in the app, in together, .. - there is no need to show it to new ones.
It's so static. This is something personal, but I really love websites when they have movement. We have so cool new web standards! use them! Your website should "show" your new customers that there are capable devs behind the bank. There is a reason why all this new "startups", "fintechs" have such "awesome" websites.. it's important, it's something that distinguishes the new banks from the old ones. The old ones have this old tech behind it, the new ones are "fresh".. bunq's website could show this a bit more I think :)
That's it. The app is cool, the ads are cool! Just this website.. I think it could be far better to get new customers to bunq :)