• Ideas

  • "Private matters"-button when you create a new together post

@Stichting-Jonge-Ambtenaren-Aquamarine-Butterfly#48878 Click on the top right on your profile picture -> click on private matters :)

    @Stichting-Jonge-Ambtenaren-Aquamarine-Butterfly#48878 True, tap on your profile picture and go to Private Matters. (Or click on the link here😅)

      @Stichting-Jonge-Ambtenaren-Aquamarine-Butterfly#48878 How do you find the support chat?! It's very well hidden...

      This is the example why this idea is a great idea tbh. 🙈😁

        @----#48833 Very good idea 💡!

        Some like.... this when you press the + symbol?
        (made it very quick so sorry for the bugs in the details)

          @JohnDo#48904 Looks good! And so people who already knows how to open the support chat don't get this all the time, bunq could hide this for people with at least one support contact :)

            @----#48905 If they created the private chat using your new mockup button then they still don't know the other way. So you still have to show it there all the time (which I don't mind!).

              @JeroenE#48939 Well the button doesn't need to instantly open the chat for you. It could let your top right icon blink -> open the settings for you and "show" you where private matters is :)

                @----#48940 That's true. But I think I'd rather have the together button renamed to soemthing like "support" and then a choice between Public or private. That is way easier than the "official" way.

                  4 months later

                  @Stichting-Jonge-Ambtenaren-Aquamarine-Butterfly#84152 Help -> Ask a question -> My question is not there -> Ask privately.

                    @JohnDo#48881 If I click on the link there is nowhere I can ask a question... It says you can ask a question, but you can't click on it.

                      @Stichting-Jonge-Ambtenaren-Aquamarine-Butterfly#84159 Well, you need help? Go to help. You want to ask a question? Click on ask a question. Your question is not listed in this top questions? Click on my question is not there. Now you get a little explanation of together and private support, there you can choose what you like

                        Maar als je geen vraag wil stellen dan klik je daar niet op. Bijvoorbeeld als je een probleem wil melden als "mijn kaart doet het niet!" dan is het helemaal niet logisch dat je op "stel een vraag" moet klikken om dat te melden.

                          a month later
                          3 years later

                          Hallo.

                          Ik kreeg een melding dat Mijn pas niet bruikbaar is

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