Enrich your travel experience with eSIM 📱

bunq

Hey bunqers 🌈

Spend less on data when traveling thanks to the eSIM in your bunq app and save up to 90% on roaming costs.. Install it once, then have reliable internet access all over the world.

What’s an eSIM and how do I get one?

An eSIM is an electronic SIM card. The eSIM service is provided through our partner BetterRoaming with 24/7 support. You'll be directed to their website for managing your eSIM needs. You can now get one within a few taps. To do so, follow these steps:

iOS users

Go to the Travel tab
Scroll to Travel Tips
Select the country you’re traveling to
Tap Get eSIM to be redirected to your phone’s settings to install your eSIM

Android users

Go to the Travel tab
Scroll to Travel Tips
Select the country you’re traveling to
Tap Get eSIM
Copy the Activation code
Tap Open SIM Manager
Paste the Activation code in your phone’s settings

What are the prices and plans?

Pricing varies by destination, depending on local offers. To see the available plans for each country, visit this page provided by our partners at BetterRoaming.

How do I top up my eSIM?

Once your eSIM is installed, you will receive an SMS from BetterRoaming that includes a personal link. This link allows you to check your balance or top up your eSIM at any time. Additionally, you can access this personal link via the bunq app by following the steps below:

Go to the Travel tab
Scroll to Travel Tips
Select the country you’re traveling to
Tap on the tip “Get an eSIM”
Tap “View Balance or Top up”
Choose where you want to purchase data from!

How can I get free worldwide data?

If you are a bunq Elite user, you can get up to 4x 2 GB of free worldwide data each year!

We provide you with an annual allowance of 8 GB of free global data, accessible through four separate vouchers of 2 GB each, which can be redeemed throughout the year. You also have the flexibility to activate all four vouchers simultaneously, thereby obtaining the entire 8GB data at once.

How can I claim my additional GB voucher?

Go to the Travel tab
Tap on Get an eSIM
Copy the voucher code
Tap on View Balance or Top up
Paste the voucher code under Voucher and tap Redeem

How do I contact Support?

If you have any problem with your eSIM, you can contact BetterRoaming’s 24/7 Support. To contact their Support, follow these steps:

Go to the Travel tab
Scroll to Travel Tips
Select the country you’re traveling to
Tap on the tip “Get an eSIM”
Tap “Contact Support”

You can also contact support through https://www.betterroaming.com/support/