Hi,
I'm trying to open an account for my son. He is 12. I added it in my app on my phone and added money to it. I installed the app on the phone of my son and can log in with the email and created a security code. Now the phone of my son wants me to authenticate with a top up. I did this by adding 0,01 with my own account of an other bank. The money is transferred but I can not get into the account on my sons phone as I got a remark that the money has not come from an account with the name of my son. In my opinion logic as this is his first bank account. Does anybody know what to do now to be able to give him access to the account which contains money?
Kind regards Abusyfather