• Ideas

  • 2FA (authenticator app)

@thijsoost#281389 Could you give an example which country where bunq is operating does not issue an eID-enabled ID card to their residents?

    @thijsoost#281389 I'm not too deep in the topic, but maybe eIDAS could come handy here somehow, that's EU wide I believe.

      24 days later

      @Jiopot#281428 I received an email to switch on 2FA in my Bunq-account, or elsewhere my bunq account would be closed. Email is sent from @web-bunqbericht.com.
      Feels like not correct...do you agree ?

        @Johannes-Aquamarine-Owl-3464147496#283414 It's phishing, ignore and delete it!

          Hey John! We appreciate the heads-up 🙏 The email you got isn't from us and might be an attempt at phishing. To ensure your security, avoid scanning the QR code or following any links it contains.

          Can you help us delve deeper into this by reporting the email at: https://www.bunq.com/report 📢?

            I would really love to have this. There is no downsides to implementing it when it is made optional. So please bunq team, add this feature! I would keep more of my money with bunq if this feature existe.

              Hey Berzan 👋 Thanks for your suggestion! 🙌 Our product team is well-aware of this feature request, and they are actively assessing the implementation of new features. Your savings are secure with bunq, and you can learn more about our security measures here 📚. We value your input and your commitment to bunq.

                3 months later

                @New-Bronze-Camel-487879361#279900 ik zou ook graag zien dat 2FA met een authenticator app (Google) mogelijk is bij Bunq.

                  6 months later

                  Met de opkomst van AI video en audio generatie is het straks triviaal om van een publieke profielfoto een video te genereren die langs de bunq selfie-video controle komt. Graag zie ik ook een opt-in voor 2FA authenticator daarnaast voor meer technisch onderlegde gebruikers.

                    In the e-mail I got from Bunq after the latest media reports, they do mention they have 2FA. I was wondering what that is according to them.

                    Personally I'd love to see U2F supported, rather than an authenticator app.

                      @New-Black-Goose-2017851375#293155 They see phone/username + email as the first authentication layer, and the video you have to record as the second authentication layer, hence '2fa'. (At least, that's what I am guessing)

                        So what is 2FA? 2FA is choosing 2 different (!) authentication methods from the following list:

                        1. Something you know, e.g. 6 digit code
                        2. Something you have, e.g your mobile device
                        3. Something you are, e.g. fingerprints or video of your face

                        So, Bunq does support 2FA:

                        • Bunq App is linked to your mobile device (something you have) and you login using your 6 digit code (something you know)
                        • Website:
                          1. Scan QR code with Bunq App: See above
                          2. Using mail + 6 digit code (something you know) and record a video (something you are) as mentioned by Justin
                            After that the device is registered as 'something you have'

                          It would be great to make Bunq compatible with Yubikey.

                            Personally I do not understand why payments or money transfers made via web.bunq.com do not need to be approved in the Bunq App. After all the negative publicity from last weeks, I would expect additional measures to protect Bunq customers.

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