Hey bunqers 🌈
We always use the latest technology when adding new features and improvements to the bunq app. To continue giving you a banking experience that meets our standards for functionality and security, the bunq app will no longer be available on older Apple operating systems (iOS 12 and lower) starting April 29, 2023.
We recommend that your device is updated to iOS 13 or higher. You can check what iOS you’re on and, if needed, update your device following the steps below 📱
How do I update my device?
You can update your device in a few easy steps:
- Plug your device into a power outlet and make sure it’s connected to the internet with Wi-Fi.
- On your phone, go to Settings > General, then tap Software Update. (Here you can see what iOS your device is currently running on. If your device runs on iOS 13 or higher, you don’t have to do anything to continue using bunq without any hassle.)
- Tap on Install Now ✅
What if my device doesn’t support iOS 13 or higher?
Apple doesn’t support iOS 13 on all devices. If your device is of an older model, you may find that it doesn’t allow you to update to iOS 13. For clarity, below is a list of all Apple devices that support iOS 13:
- iPhone 11
- iPhone 11 Pro
- iPhone 11 Pro Max
- iPhone XS
- iPhone XS Max
- iPhone XR
- iPhone X
- iPhone 8
- iPhone 8 Plus
- iPhone 7
- iPhone 7 Plus
- iPhone 6s
- iPhone 6s Plus
- iPhone SE
- iPod touch (7th generation)
If you have an older device, we recommend getting a new one, as your current one won’t have the same safety and security features that newer devices do. However, rest assured you can always get a safe banking experience using bunq Web on any device 🔐
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Want to learn more? Explore more bunq knowledge here 🌈