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  • Support phone

Please add a service phone number. The chat system doesn’t work, nobody is responding.

    9 days later

    @Roald-Blue-Penguin#239902 I thought that it was a joke that a bank that only serves paying subscribers doesn’t have a phone support. I can understand the likes of Revolut not having it but here it is something that is really needed and expected.

      2 years later

      The responding time on the chat is HORRIBLE!
      I am already regretting bringing my money from ABN.

        @New-Maroon-Dormouse-3833061153#294479 It's not really a real-time chat, it's creating a support ticket. Responses take 1-2 weeks.

          That is the problem.
          I don't know what is happening but the app doesn't allow me to approve some direct debits, and now they are overdue. This is not right.

            @New-Maroon-Dormouse-3833061153#294479
            we also moved from abn amro to bunq.
            after 1.5 years we moved again. too much hassle for us at bunq. i hope that there will be improvement soon. the whole bunq concept appeals to us a lot at first.

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