• Exploring the amazing bunq V3? Let us know how we can make it even better! (2)

@Tristan-Grey-Tiger#173047 Tristan’s post may be a bit passive aggressive, but sadly its the truth. In relation to previous releases, this release doesn’t add any real value for me. Its just an attempt to optimize the application for sales conversion. “Oh look i haven’t planted any trees yet, i should definitely invest in a higher tier membership”.

    Vielleicht sollte man nächstes Mal Leute in die beta einladen die etwas davon verstehen, sieht so aus als ob nichts getestet wurde!

      @Tealk#175410 Vielleicht sollte man nächstes Mal Leute in die beta einladen die etwas davon verstehen,

      Komm ne, wir haben 90% der Bugs die hier kritisiert werden rechtzeitig gemeldet. Und einige wurden auch erst in der Release-Version eingeführt. Also bitte bunq kritisieren, nicht andere User.

        Three MAJOR design principles that apply here:
        1. Blame the product, not the user
        2. Don't fix what ain't broken
        3. K.I.S.S. – Keep it simple, stupid

        Looking at the vast amount of feedback (and closing/removing threads pinpointing this feedback), people are not happy with the update, and disappointed in the response given when they ask how on earth essential functions have been hidden ("But it's really simple! 🌈💪"), while the most trivial information has been pushed all the way to the front.

        Please Bunq. As a long time user I ask you: swallow your pride. Tell us you fucked up. Put this thing in reverse. Go back to where users were ecstatic about the app and your service, and build from there. Honestly, what did you expect?

          Issue: I can no longer find the "Freedom of Choice" options in V3.

            such bad UX design, the first thing i look at is "money saved", I couldnt care less about this information. There was nothing wrong with the old design.. What happened? To me it looks like you build this new design with a certain goal in mind but completely forgot about UX and what the people who use this app on a daily basis actually care about.

              @vanMetelen#174762 Helemaal mee eens. In een andere post reageerde ze op me dat ze niet van plan zijn om V3 terug te trekken. Ik maak hieruit op dat ze niet naar hun klanten willen luisteren wat zeker een zorgelijke kwestie is. De ontwikkelingen vond ik altijd erg gaaf, technische snufjes, mooie naadloze integraties, vooruitstrevend. Maar nu, zoals jij mooi omschrijft, zijn we voornamelijk aan het tuinieren (waar we overigens erg veel voor betalen kwam ik gisteren achter) en worden we meegenomen in transformatie naar een community. Bank of the Free vind ik niet zo toepasselijk meer.

                Laat de subaccount tevens zien in het totaaloverzicht van afboekingen. Nu staat ee enkel de ontvangende partij en niet subaccount waarvan het wordt afgeboekt.

                  @StefanK#175402 Wow, that's a serious issue. If these kind of mistakes can occur, how do we know that our money is actually safe?

                    @Jakob-Y#175414 Davon hat man ja nichts mitbekommen, kenn es nur aus anderen projekten das das feedback oft mangelhaft ist.
                    Aber schön wenn ich mich gerade irre.

                      @Mischa#175429 I am sure your money won’t evaporate. But still, this is not saving me time, every time 🤣. Sure they will fix it. To bad Bunq is not sending out a proper response that they screwed up and are working hard to fix it. (AND in the meanwhile release a separate app, V2, that actually does banking they way it should be).

                        Anyone else having to re activate tap and pay over and over again? Looked pretty stupid in front of the lady in the supermarket today.

                          @bunq#173009 the app became very dark and messy. Turning to black maybe has a purpose but it makes it very sad which is not aligned with your brand colorful energy . Removing thumbnails pic of the account is in my vision a mistake - seeing the pictures of my kids on their account always makes me smile when I open the app, yet this removes this more human connection.
                          Going to tap&pay is less practical.
                          I do like the overview in terms of tree planted and I think people would have appreciated much more if other functionality weren't so messy.

                            bunq wünscht mein Feedback? Die V3 ist ein absoluter Mist. Die Gründe sind bunq bekannt, falls nicht: Das steht in den Beiträgen, die von bunq konsequent gelöscht werden.

                              Android: Nostante sia registrata quando voglio uscire dall'app mi chiede di inserire il codice e di confermarlo. Dopodiché mi dice che è passato troppo tempo dall'inserimento del codice e nonostante ripeta l'operazione il problema persiste e non mi da la possibilità di uscire dall'app e quindi non ho la protezione del log in.

                                @Tealk#175410 Viele Beta Tester, einschließen mir haben sich stundenlang mit Feedback an Bunq beschäftigt, nur leider wurde das nicht berücksichtigt, denn der Final Release hatte genau die selben Fehler wie die Beta(s) davor.

                                  @StefanK#175441 This whole new app is about saving time. It's showing me I've saved 1 month in time. With the V3 app this will drastically drop haha. Just their acknowledgment for making a mistake may be enough for many of us. In the end we're all bunq fans here. Apparently honest feedback is not appreciated.

                                    @Mischa#175460 I agree. Just acknowledge the mistake. It shows character and Bunq could use that.