Ik ben een nieuwe gebruiker van de diensten van bunq. Zou iemand mijn een beetje wegwijs kunnen maken hoe ik met bunq over de travelcard kan communiceren, want ik zie geen mogelijkheid bij de app om dat te doen. Graag jullie reactie

Funktioniert bunq.app nicht mit der Travel Card?

@Adriankor#160944 Ich glaube für bunq Web braucht man mindestens einen Premium-Account, oder man muss ein +1 sein. Nur mit Travel Mitgliedschaft gibt es das Feature nicht. Ich denke mal das hat bunq absichtlich so gemacht. Deshalb glaube ich auch eher nicht, dass sich das in Zukunft ändert.

@Harold-Lime-Akita#160943 om met bunq contact op te nemen zie: https://bunq.com/contact ("Ask Privately"). Je post nu in een willekeurig onderwerp op het publieke forum, waar je met andere klanten ideeën kunt uitwisselen. 😉 Je kunt het beste de zoekfunctie gebruiken op het forum, of een eigen onderwerp starten, of het aan bunq's support vragen. 🙂

@Adriankor#160944 nope. The bunq.app website only works for those that can scan QR codes. Travelcard members cannot do so. 🙂

I support this. And I think it would be in Bunq’s own interest. Here is why:

I totally understand that Bunq is limiting the feature set of the free product. But there are two features I think don’t have the Effekt they are hoping for: api access and web access.

Bunq as a technology driven bank should support open banking. And web access just gives users more confidence in situations where a phone is stolen.

Travel Card is free, but the only revenue stream for Bunq here is when people spend with the card. The more, the better. Not being able to use open banking and web access limits the use of the card for me drastically.

I believe there are a considerable number of users that just won’t upgrade to Premium, and due to the lack of those features also use the travel card less. So Bunq is not gaining anything here.

Again, I understand Bunq’s logic to limit the free product. But at least in my case, it doesn’t have the effect they are hoping for. I would even pay to unlock those features for a reasonable fee. I am not in the market for Premium, but I think the Travel Card is a clever product and I would use it more if it would be more convenient. I believe it would be a win/win.

@Joshua-Aquamarine-Unicorn#163757 you can still reach out to support via email, just use the email address that is known to them and they should be able to help you out.