Additional questions about the SuperGreen

RemiLeBerger

Hi I have a joint account. Can i Switch to Supergreen and still keep a joint account ?

Tim

The Joint membership has been discontinued as of today and will be reverted into Premium with a 3 months discount period. You can upgrade to Premium SuperGreen at any moment though.

J-J

Tim fully agree.. Paying 10€ for two, now 16€ for two....

Jakob-Y

Tom Ok so we actually got some extra features today as well. That's really nice. And thanks for clarifying the credit card fees, that'll probably be interesting to some people.

Tom

Martijn

Hi Martijn! 👋

As a joint member, you have been converted to Premium (not Premium SuperGreen) 😊

If you previously had a Green Card, we would have converted you to Premium SuperGreen. 🌳

So as a Premium member, you will pay €7,99 after the 3 months.

Hope that clears things up! 😊

Cheers
Tom

Matthieu-Violet-Swan

Tom Hi tom, this would actually mean that we must pay 7.99 each per month instead of 9.99 for a joint ? that sounds like an absurd and forced price hike... can you please confirm ?

TimF

Tim Ok dus ik begrijp het goed. Een prijsverhoging van (minimaal) 60% vindt men blijkbaar normaal bij Bunq. Ik ga wel iets anders zoeken. Zo prijs je jezelf de markt uit.

Daniel

Tim

Thanks, helder.

Tom

Serge

Hi Serge 👋

Thanks for the feedback, and sorry to hear that our new pricing plans aren't right for you.

Of course if you ever change your mind, you're always welcome to be part of bank of The Free! 🌈

Cheers,
Tom

Jos-Golden-Unicorn

Ok, dus we gaan in de prijs omhoog. Nu is het opeens 120 voor het green abonnement (alsof de Green Card alleen niet goed genoeg was). Jammer. Had gehoopt dat de optie om bomen te sparen met alle kaarten gratis zou zijn bij het Green Card abonnement.

Tom

Jos

Hi Jos!

As an existing Green Card owner, you get SuperGreen for no extra cost until March 2021! 🙌

Hope that helps clear things up!

Cheers
Tom

bunq

Jos With bunq SuperGreen, we made planting trees easy for everyone. Research has shown that a bunq SuperGreen user, by planting trees with all their bunq cards, will plant 50% more trees than a Premium user with a Green Card would have. In addition you get a free metal card included!

LH-Black-Wolf

Niels 3 maanden blijkbaar, wat nogal apart is want bij de introductie van Promo - zowel de eerste variant als de black friday variant, heeft bunq gezegd dat je die in principe eeuwig mocht houden... Blijkbaar was ook dat weer een loze belofte. Onbetrouwbaar.

Patrice-S

Seems like it‘s time to cancel my subscription. Had been a nice time but this is the worst „update“ ever!

Tom

Patrice

Hi Patrice! 👋

As an existing Green Card owner, you get Premium SuperGreen at no extra cost until March 2021! 🙌

So you can now plant trees on all your card spend, and still pay just the €7,99 for Premium.

You'll get an email within the next few hours that explains this ℹ️

Hope this helps clear things up!

Cheers
Tom

Tom

Timon

Hi Timon!

That's correct, and I think it's important we explain why.

When we saw how people used their Green Cards in real life, only about 30% of the card payments they did were on their Green Card. That was a lot of missed trees! 🌳

So when we saw that one of the biggest wishes on Together was to plant trees on all your card spend, we worked out how we could make that happen. 💪

Changing the formula to 1 tree per €100, and applying it to ALL card spend, means that bunqers will plant 50% more trees than before! We think this is an awesome change, and it will help bunqers become CO2 free in less time than ever 🙌

I hope that helps clear it up!

Cheers
Tom

TimF

Tom Hoe rijmen jullie je slogan "bank of the free" dan met het feit dat door het planten van bomen op alle kaart betalingen, het voor iedereen duurder wordt? Ik kan dus niet opt-out-en voor het planten van bomen. Dat is niet heel free.

nielsgierig

Van 0,- euro per maand naar 8,- euro per maand. Dat is een belachelijke verplichting. Maar ze zullen me liever kwijt dan rijk zijn. Dat is prima. Bedankt voor alles.

bunq

Niels Hi Neils, we are sorry to see you leave. We asked our users what they wanted, which was planting trees with all bunq cards and simplifying our subscriptions. That’s why we went down to offering just 5 easy-to-understand subscriptions that each user can use to plant trees, meaning bunq Free/More are no longer supported.

Jos-Golden-Unicorn

I have a question. I'm in a bunq pack and apperently I'm converted to bunq Supergreen. How can I go back to premium, without losing the pack? Because the only option I have is "Back to premium", but I think that will close the pack or not?

Tom

Jos

Hey Jos! 👋

Make sure you're on the latest version of the app (13.9.0) and then you'll have the option to "Switch Subscription"

However I'd recommend staying SuperGreen at least until March 2021, since it won't cost you any extra until then! 🙌

Cheers
Tom

Tom

Hi Jeroen! 👋

All Card payments count towards spending trees, whether it's a card payment online, or in a store 🙌. With this change, bunqers will plant an average of 50% more trees than they did before! 🌳

iDEAL, Direct Debits, and IBAN transfers won't count towards planting trees.

Hope that helps clear things up!

Cheers
Tom

Holos-Consultancy-Azure-Shark

Tom Dus ga ik 20 euro meer betalen en minder planten want ik betaal maar met 1 (Green) kaart en ik zal niet de enige zijn...

Heisenberg90

Tom Hallo Tom. Was ist hier mit Sepa Lastschriften? Werden diese als Ausgaben gezählt, womit Bäume gepflanzt werden?

reef

Do Premium users still plant 2 Trees per 100€ spent.

Tim

Hi Matthias 🇩🇪🇺🇸

No, that has been changed to 1 tree per €100. All Card payments count towards spending trees now though, whether it's a card payment online, or in a physical store.

Tom

Matthias 🇩🇪🇺🇸

Hey Matthias 👋

All SuperGreen users now plant 1 tree per €100 on ALL their card spend. Anyone who was a Premium user with a Green Card, is now a SuperGreen user 🙌.

I think it's important to explain why we made this change.

When we saw how people used their Green Cards in real life, only about 30% of the card payments they did were on their Green Card. That was a lot of missed trees! 🌳

So when we saw that one of the biggest wishes on Together was to plant trees on all your card spend, we worked out how we could make that happen. 💪

I hope that helps clear it up!

Cheers
Tom

MoFi

Ihr bewegt euch wirklich in eine Richtung in der ich nicht mehr bereit bin euch zu unterstützen. Ich habe Bunq geliebt Und es tagtäglich verfolgt. Allerdings ändert ihr gefühlt alle zwei Monate eure Preismodelle und vereinfacht sie nicht.
Premium kostet 7,99 € pro Monat. Die Greencard kostet 99 € pro Jahr, herunter gerechnet also 8,25 € pro Monat. Beide Mitgliedschaften separat kosten also in Summe 16,24 €. Nun kündigt ihr eine große Vereinfachung an die sich im wesentlichen darauf beschränkt dass die Greencard und Premium in einer Mitgliedschaft enthalten sind was nun 16,99 € kostet. Der winzig kleine Vorteil hierbei ist, dass nun Bäume mit allen Karten gepflanzt werden.

Ich weiß nicht, aber grundsätzlich verhalten sich Unternehmen so:

„Wenn ihr mehrere Abos bei uns nutzt geben wir euch Rabatt.“

bunq jedoch sagt, „Hey wenn ihr bei uns mehrere Abos nutzt machen wir für euch auch ein Pack das noch teurer wird als bei der Abos separat.“

Zu allem Überfluss beendet ihr auch noch die Joint Mitgliedschaft. Mit dieser war es für Partner sehr einfach die Premium Funktionen zu einem kleinen Rabatt zu bekommen.
Ihr habt euch immer bewusst von anderen Unternehmen distanziert die nur auf Profit aus sind (N2 etc)

Nun seid ihr aber genau zu so einem Unternehmen geworden.

Es tut mir leid, aber ich sage Bunq tschüss.

Tom

janfelixvs

Hey Jan!

You absolutely can! 🙌

If you're on the latest app, you'll be able to switch to SuperGreen in the "My Membership" section in your Profile.

You'll simply pay the additional €9/month, and your pack will remain exactly the same in all other ways 😊

Thanks a lot!
Tom