Additional questions about the SuperGreen

Tom

Hey Tim!

At this time the purchase insurance applies only to purchases on the Metal Card. This is due to limitations on the insurer's side.

We are always looking to expand this, and if we are able to, we'll make sure everyone on Together is updated 😊

Cheers
Tom

Madelien-Purple-Akita

Even checken; ik had een free account en ben nu automatisch overgezet naar een premium account. Wat gratis is voor de eerste drie maanden? Betekend dat dat ik daarna gewoon moet betalen of is er dan nog een free optie?

Tim

Hi Madelien

After the 3 months period you will be on the Premium membership for €7,99 per month. Your old membership was discontinued 3 years ago and today they made a final call on ending it permanently.

LH-Black-Wolf

Madelien Je kan naar het travelcard plan, maar dan heb je geen maestro pinpas en ook geen iDeal of normale overboekingen meer. Dus ja; daarna gewoon betalen.

Alexey

That’s outrageous guys, you’ve just lost us as customers.

Turtle

bunqWarum werde ich in ein kostenpflichtiges Konto umgestellt ohne meine Erlaubnis

BojPet

Bunq should really know that consistency is important for a bank. I was really enthusiastic about bunq but I am definitely going back to N26 after my original GreenCard subscription runs out. Huge disappointment today.

Robin-Orange-Bear-4256188742

Hi guys, bit confused here about the update. My wife and I have a joint subscription, am I correct in stating that we will now both be converted to a premium subscription? And am I correct in stating that this means a 50% price increase for the same level of service?

Genuine question, just super confused.

TimF

Robin Yes, and it's even 60%

Tim

Hi Robin

The upcoming 3 months all previous Joint members will be reverted to Premium at a discounted price of €4,99. After this periode you will pay €7,99 per month for the Premium membership.

Robin-Orange-Bear-4256188742

Tim That’s outrageous and disgusting. Love bunq and I think they’re doing amazing things, but a 60% price hike makes me reconsider where to bank.

shangsfanclub

Closing my account immediately. A bank is not green, so I really think it's pointless using trees as an excuse to make people pay more. Disappointed in the direction Bunq is taking with this. This is so much more expensive and the only benefit is the multiple account. I think I can live without those

Robin-Orange-Bear-4256188742

Tim So we pay the same as we are now for 3 months and only then will it get 60% more expensive? For the same level of service. Well that’s not bad at all then?!

Tom

Moritz

Hey Moritz! 👋

Thanks for your feedback, and sorry to hear that our new simplified pricing isn't right for you.

Just so you know, Pack is definitely still available, and works exactly the same way as before.

If you change your mind, you're of course always welcome at bank of The Free! 🌈

Cheers
Tom

ItsRenee

So.. am I seeing it correct that you’re forcing me to either not be able to use my Green Card if I don’t switch to the new, better more expensive SuperGreen?? I know it sounds like a nice idea but until now I could have my Premium for 7,99/month + my GreenCard for 99/year for a total of 194€ while SuperGreen is 16,99/month for a total of 203€.
Replacing two separate products with a single more expensive one without choice sound like a great idea...

BojPet

René 🇩🇪🇦🇺 Exactly my thoughts.

Ben-Lime-Dolphin

Does it meen the Green card only subscription (€99/year) will be removed?

Wilhelmus-Kiwi

Hallo,

Dus met andere woorden ik ga 109€ meer betalen voor mijn kaart??? Dit is belachelijk eerst klanten werven met 99€ en zodra de kaart betaalt is met ruim 100% verhogen!!

Schaam u!

BojPet

William That is wrong though. You pay 10€ more a year. Still bad but that’s it.

JensH

Can you please clarify what is happening with the greencard when we cancel the green/supergreen subscription? can the green card still be used? (without planting trees and insurance)

I don't use any other cards (like many people too) and lost 1 tree per 100€ spent, but have to pay more. so this doesn't make any sense for me.
@bunq

Tom

Jens

Hi Jens!

If you downgrade from SuperGreen, your Metal Card will be deactivated. You can reactivate it at any time by re-upgrading to SuperGreen.

Of course as an existing Green Card member, you get Premium SuperGreen at no extra cost until March 2021, so I don't recommend downgrading before then! 😊

Hope that helps to clarify things!

Cheers
Tom

ThijsVerstappen

Justin Couldn’t agree more!