bunq Together

SEPA XML Improvements

Jaouad-Purple-Tiger

bunq this is an important feature that business customers use. when will we be met with this, it is in itself a small adjustment in the code.

Gerhard-Yellow-Frog

Do we know whether there are any plans to address this?

Jakob-Y

Gerhard bunq hasn't announced anything in regards to this proposed feature.

Sylvester-Magenta-Badger

can we bump this request. This should be an easy fix. Please help out your business customers

New-Teal-Ape-3704175022

Oh hier schrik ik enorm van. Wij zijn ook nieuwe klant en was er bij keuze voor Bunq vanuit gegaan dat basic's op orde zijn. Een SEPA XML capability is een van de punten waar we op gelet hebben maar nu blijkt dat de load niet volledig is en niet alle velden mee neemt. Dit is zeer teleurstellend en inderdaad voor zakelijke klanten lastig bij het efficient afhandelen van hun salaris administratie, belasting betalingen en betaalbatches. Dat ik hier nu lees dat het al bijna 4 jaar duurt en er nog geen vooruitgang geboekt is stelt mij niet hoopvol op een snelle opvolging. Kan Bunq misschien op deze vraag antwoorden of deze ontwikkeling gepland staat en dan wanneer ordat er om welke reden dan ook niet aan gewerkt wordt en dus ook de komende jaren niet gaat komen. Dan kunnen wij hier nu nog tijdig onze concequenties aan verbinden. Op dit moment vind ik het vooral misleidend om aan te geven dat een SEPA XML ondersteund wordt maar dat dan blijkt dat niet alle velden/instructies meegenomen worden. Alvast bedankt voor de reactie.

emily-Blue-Wolverine

Koen Hey there, Koen 👋 Thanks for reaching out! As this thread hasn't seen some activity in a while, can you share a little more about which fields/instructions specifically you'd like to see?

New-Teal-Ape-3704175022

Gia 🇬🇧 The functionality missing is that within the SEPA XML upload function not all fields are taken into account. The most important one I'm missing is the ReqdExctnDt (execution date). When doing payment runs, for example salaries, you would like to pay them on a fixed day each months so you are predictable and therefor create trust with your associates. As this field is not taken into account within the SEPA XML upload it's not possible to schedule these payments which requires you to pay attention and do the actual payment upload the day you would like to pay. Very inconvenient and annoying. especially for company's.
For me this is the most important field missing at this point but I understand from above that more of the standard SEPA XML file are not read and taken into account within Bunq. This despite we pay also the full amount for a SEPA XML load. Overall a big opportunity to improve service and quality but as this is a topic in this form for already more then 4 years I hope it can be picked up soon.
Please feel free to contact me directly when having more questions or needing something to help with testing.

New-Teal-Ape-3704175022

The functionality missing is that within the SEPA XML upload function not all fields are taken into account. The most important one I'm missing is the ReqdExctnDt (execution date). When doing payment runs, for example salaries, you would like to pay them on a fixed day each months so you are predictable and therefor create trust with your associates. As this field is not taken into account within the SEPA XML upload it's not possible to schedule these payments which requires you to pay attention and do the actual payment upload the day you would like to pay. Very inconvenient and annoying. especially for company's.
For me this is the most important field missing at this point but I understand from above that more of the standard SEPA XML file are not read and taken into account within Bunq. This despite we pay also the full amount for a SEPA XML load. Overall a big opportunity to improve service and quality but as this is a topic in this form for already more then 4 years I hope it can be picked up soon.
Please feel free to contact me directly when having more questions or needing something to help with testing.

emily-Blue-Wolverine

Koen Hey Koen 👋 I really appreciate you clarifying this, thank you! I now have a much clearer idea of how to present this as a suggestion to the relevant team. Should we need to take you up on your offer for further questions or testing, we'll be sure to reach out and let you know 🌈

New-Teal-Ape-3704175022

Gia 🇬🇧 Thanks Gia for you quick reply. I would love to stay informed! Can you tell me when you present this feature to the relevant team? And do you have my contact details from my account so you can contact me or else share with me where can share my contacts details so you can keep me informed. Thanks for following this need up

emily-Blue-Wolverine

Koen Hey Koen 👋 I'm able to access your contact details! I've put forth the suggestion already and your details are attached. Please be aware that I'm not able to provide any sort of timeline on this and the fact I've put forth the suggestion isn't any sort of guarantee that this will progress 🙏 However, you make a great case and I'll be sure to let you know if any updates arise!

New-Teal-Ape-3704175022

Gia 🇬🇧 Thanks Gia, I love your commitment and support towards this request already! Let's hope it's picked up now as it's a basic thing

New-Teal-Ape-3704175022

HI Gia,
Do you maybe have an update on this development request? News on if it made the development list or that it's denied (also an clear answer).
Every month it is giving me inefficiency in planning my work and activities and also costing me money as I now for pay most of time early losing interest on the balances.

Thanks for the update

purple-axolotl-dinosaur

Hey there Koen 👋

Thanks for reaching out to us about your suggestion 😊

I can confirm that this has been forwarded to our relevant team and they are aware of this development request! While I still can't provide a specific timeline for implementation at the moment, rest assured that when there are any developments or updates, we'll be sure to keep you informed!

Thank you for your cooperation and patience, as it's highly appreciated 🌈

New-Teal-Ape-3704175022

Hi Violet, any updates on this request?
Thanks

emily-Blue-Wolverine

Koen Hey Koen 👋

Thanks for reaching out to ask! It's great to know interest in this remains high! There's no update i can share currently, but should that change, we'll be sure to let you know, here in Together 🙌

New-Teal-Ape-3704175022

Hi Bunq,

Would it be possible to share an update? It's 3 months now so hope any decision is made it this standard feature within a SEPA transfer will be made available. No is also an answer of course.
Monthly with salary payments it's an issue but also on weekly payments it would make my processes more easy, predictable and efficient.

Thanks

alice-lime-puma

Koen Hey there, Koen 👋 Thank you for getting in touch with us! I don't have an update for you on the case at the moment, however, as soon as we can share any new information, we will do so 🙌

Caspar-Cyan-Badger

+1 We need this for our business too

New-Teal-Ape-3704175022

Another month passes without an update. Can you check the status?